The role of the Volunteer Coordinator (VC), is just that, it’s a coordinator for the mountain and an immediate point of escalation for the volunteers that day. We ask that you sync up with the paid staff in the morning and coordinate the morning brief.
Typically the paid staff will lead the brief, sometimes they may delegate the responsibility to you. If they delegate, ask them if there are any important announcements to go out, anything to watch out for, and news that you should be sharing or lessons learned for the prior week. You will also need to coordinate mountain responsibilities.
*Find out what is open and where coverage will be needed.
*Find out who the mountain supervisors are and share that with the rest of the volunteers
For the start of the 2020-2021 season, we will be holding our weekend briefings virtually. Goal will be to hold the meetings on Thursday evenings @ 7PM unless otherwise directed. During the briefing you will need to complete the mountain duty roster:
Bear Mountain Duty Roster (xls file)
Snow Summit Duty Roster (xls file)
Bear (assigned shift are in 4 hour increments – no exceptions):
- Chair 6: Morning (open to 12:30), Afternoon (12:30 to close)
- Found that having 3 people per shift works well.
- Bear Peak: only authorized patrollers are allowed – take into consideration
- Silver Bump: Morning (open to noon), Afternoon (noon to close)
Summit: we tend to run everything from central bump; however, there may be times where we want resources stationed in various locations (top of 7, beginner area, etc..) – Paid supervisor should provide direction.
Once on the mountain you should ensure everyone is engaged and participating in supporting the mountain. From hill setup, to responding to incidents, to running sweep.
Paid staff will man the radio for bump unless delegated to you, or another patroller.
VC’s can help with monitoring / maintaining the batters box if/when needed; however, I tend to let people put themselves on to maintain a flow when you’re not there. If flow is not working build a schedule to ensure patrollers are available and we are also providing enough support on the mountain (eg: spread the RED). If there is downtime in bump use the time to train: over the side rescue gear, slishman, vacuum splint, etc..
Should there be any issues you are the immediate escalation point unless a volunteer board member is present. Work with the volunteer on their issue and support to the best of your ability, then report the incident to both Phil Ben-Joseph (PBJ) and Scott Goodman via email, text or phone when you get the chance.
Lastly, at the end of the weekend (eg: Monday morning), shoot PBJ an email with an update. He’ll review the update and then build out weekly communication from there. We are looking for updates / policy changes made, any special notes on performance by our team, major incidents, etc..
We truly appreciate the support,
PBJ / Scott Goodman